Refund Policies

Summer Camp Refund Policy

In the event your plans change prior to camp, please be aware of the following policies regarding change or cancellation requests for all summer camp programs at The St. James.

 

Prior to May 1

A credit of camp tuition and add-ons paid can be issued to your STJ Summer Camps account. The credit can be used towards any nonwaitlisted upcoming camp sessions; or a refund of camp tuition and add-ons paid is available, less a $50 administrative fee (per camper).

May 1 - 15

A 75% camp credit, usable towards any non-waitlisted upcoming camp sessions; or a 50% camp refund, less a $50 administrative fee (per camper).

After May 15

A 75% camp credit, usable towards any non-waitlisted upcoming camp sessions. No refunds are given for any camp program after May 15. This includes registrations made after May 15.

Camp Credits are valid for 2 years and may only be used for camps at The St. James. Credits are not transferable to another department or program. 

 

Special Circumstances

  • Uncontrollable Events: If cancellation is due to a camper’s illness, medical reason, or other uncontrollable circumstance, your camp fees may be refunded if accompanied by a doctor’s record or official statement. Each circumstance will be evaluated on a case-by-case basis.
  • Program Cancellation: The St. James reserves the right to cancel camps for any reason. Typically, this would only occur due to low enrollment or other extenuating circumstances. If a program or camp is canceled, a full refund will be issued.

School's Out Day Camp Refund Policy

At The St. James Schools Out Day Camp, we understand that plans may change. Please review our refund policy below:

  • Cancellations made 14 or more days prior to the camp session start date: Full site credit will be issued, which can be used for a future camp session.
  • Cancellations made within 5 to 13 days of the camp session start date: 50% site credit will be issued, which can be used for a future camp session.
  • Cancellations made within 48 hours of the camp session start date: No credit or refund will be issued.

Special Circumstances & Extenuating Conditions:

If a cancellation is due to special circumstances or extenuating conditions (such as illness, family emergencies, or other unforeseen situations), please contact us as soon as possible. We are committed to reviewing each case individually and may offer a full or partial refund, or site credit at our discretion.

We recommend notifying us as early as possible to ensure the best outcome for your family. If you have any questions or need assistance, please contact us.

Thank you for your understanding and for choosing The St. James Schools Out Day Camp!